Client Services

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Our Services For Clients Include:

I. Bridging to Credentials Assessment Services
Foreign Credential Assessment
The Foreign Credentials Specialist can help you if you are looking to study and upgrade your education or work in Canada.

Services provided:

  • One-on-one information and orientation concerning different academic and professional assessment services in Canada
  • Information on continuing education for newcomers educated outside Canada.
  • Information on accreditation institutions that receive applications for newcomers educated abroad
  • Maximize the utilization of resources related to employment and career development
  • Info sessions and in-house workshops regarding foreign credentials.
  • Info sessions at partners offices, local community services, governmental and non-governmental agencies, as requested

For further information and to book an appointment with our Credential Assessment Specialist please contact:

Sid Samaha
ssamaha@lassa.ca
(613) 236-0003 or (613) 236-3111 ext. 223

II. Social Services
Settlement Services
Our settlement and integration services are funded by Immigration, Refugees and Citizenship Canada (IRCC) and The Ministry of Citizenship, Immigration and International Trade MCIIT-Ontario. We aim to assist new immigrants and returning Canadian citizens upon their early arrival to Canada and throughout their settlement and integration process. We also extend our services to new immigrants before their arrival and to Canadian Citizens currently residing in Canada.

Our settlement counsellors can help you with:

  • Information on immigration and the sponsorship process
  • Citizenship preparation and application
  • Applying for government documents like the Social Insurance Number, Health card, Driver’s License, registration of birth, etc.
  • Information and application for housing
  • Application to Ontario Works and other governmental income maintenance and support programs
  • Skill upgrading access to training (e.g. language classes and computer training).
  • Interpretation, advocacy and communication facilitation with government and community services for clients with language barriers.

We currently provide these services in Arabic, English and French. However, if you require assistance in any other language, we can provide you with the community resources you need.

For further information and to book an appointment with one of our Settlement Counselors, please contact (613)236-0003 or (613)236-3111

Rita Attieh Settlement Counsellor rita@lassa.ca ext. 226
Maral Boudakian Social Services Worker mboudakian@lassa.ca ext. 225
III. Employment Services

Since employment and families financial stability is a main component for building strong and healthy communities, LASSA is currently providing the employment search support amongst our various services. The employment service is available under the Job Search Workshop Program JSW. The JSW is funded by IRCC and is delivered in collaboration with Local Agencies Serving Immigrants LASI partnership.

The service consists of two main components:

  • Individual assessment and employment counselling
  • The Job Search Workshops:
    • Occupation Blueprint
    • Job Search

In the JSW the client gets an opportunity to research the local labour market to enable them to assess their qualifications and build a progressive individualized action plan that suits their employment and professional development goals.

The topics covered include:

  • Labour market information
  • Skills inventory
  • Workplace culture
  • Resume and cover letter writing
  • Interview and networking skills
  • Referral to other resources to facilitate employment like other newcomer employment services, placement agencies, bridging programs, mentorships, internships, job fairs and recruitment events, networking and volunteering opportunities and job maintenance support.

For further information and to book an appointment with our JSW Facilitator please contact:

Samia Ben Salah
sbsalah@lassa.ca
(613) 236-0003 or (613) 236-3111 ext. 229

IV. In Support of Syrian Refugees Services

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LASSA and its partners has responded to address the upcoming and preceding challenges of resettling the Syrian Refugees. With IRCC support, the agency has introduced the following services:

Clinical Counselling:

The counselling service has been established to support Syrian Refugees encountering difficulties with their resettlement and is available in English, French and Arabic. Long distance clients are welcome to access online counselling through Skype.

With support from Immigration, Refugees and Citizenship Canada (IRCC), LASSA will attempt to devise mitigating strategies to assist those who have experienced forced departure and its effects; the service aims to help all eligible refugees suffering from mood, anxiety, trauma and stressor-related disorders as well those facing adaptation, family and stress issues; to evaluate their thoughts and adopt better coping and management strategies.

For further information and to book an appointment with our Clinical Counsellor please contact:

Naim Assemani
nassemani@lassa.ca
(613) 236-0003 or (613) 236-3111 ext. 224

 

Roadmap to Employment for Refugees:

The program overall goal is to facilitate the integration of syrian Refugees into the Ottawa labour market.

The general activities are:

  • Individual needs assessment
  • Pre-employment group training
  • One-on-one support with elements in Arabic to facilitate learning and understanding
  • Workplace orientation and cross cultural communications training
  • Hands-on activities related to resume writing, job interview practice and professional networking
  • Follow-up activities to ensure a successful outcome for each individual.

For further information and to book an appointment with our Return to Employment Coordinator please contact:

Daline Ayoub
dayoub@lassa.ca
(613) 236-0003 or (613) 236-3111 ext. 245