Social and Settlement Services

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Settlement Services
Our settlement and integration services are funded by Immigration, Refugees and Citizenship Canada (IRCC) and The Ministry of Citizenship, Immigration and International Trade MCIIT-Ontario. We aim to assist new immigrants and returning Canadian citizens upon their early arrival to Canada and throughout their settlement and integration process. We also extend our services to new immigrants before their arrival and to Canadian Citizens currently residing in Canada.

Our settlement counsellors can help you with:

  • Information on immigration and the sponsorship process
  • Citizenship preparation and application
  • Applying for government documents like the Social Insurance Number, Health card, Driver’s License, registration of birth, etc.
  • Information and application for housing
  • Application to Ontario Works and other governmental income maintenance and support programs
  • Skill upgrading access to training (e.g. language classes and computer training)
  • Interpretation, advocacy and communication facilitation with government and community services for clients with language barriers.

We currently provide these services in Arabic, English and French. However, if you require assistance in any other language, we can provide you with the community resources you need.

For further information and to book an appointment with one of our Settlement Counselors, please contact (613)236-0003 or (613)236-3111

Rita Attieh Settlement Counsellor with focus on Citizenship Development ext. 226
Naim Assemani Crisis & Settlement Counsellor  ext. 224
Leila Imeish NSP Social Service Worker ext. 227
Nassiba Khelifi Settlement Counsellor ext. 245


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